Terms and Conditions
This website and any mobile application is owned by BRAVES ENTERPRISE. We are providing you with access to this Site and our online store (together, our “Services”) subject to the following terms and conditions. By browsing, accessing, using, registering for or purchasing merchandise on this Site or otherwise using our Services, you are agreeing to all of the following terms and conditions, including any policies referred to herein (collectively, these “Terms”). So, please read these Terms carefully. We reserve the right to change this Site and these Terms at any time. If you are unwilling to be bound by these Terms, you should not browse, access, use, register for or purchase merchandise from the Site. You represent and warrant that you are at least 18 years old or visiting this Site under the supervision of a parent or guardian.
Types of information we collect and how it is used:
When using Online Services i.e. when ordering or registering on BRAVES ENTERPRISE’s website or Mobile Applications or when participating in a survey or submitting website feedback, you may be asked to enter your name, email address, mailing address, telephone number and/or other details. HRPL gathers such personal information only when voluntarily submitted by you. e.g., personal information may be collected from you in order to get your feedback on our website and our products, or to improve our website in order to serve you better, or to quickly process your transactions, or to ensure your entry in one of our contests or sweepstakes. If you do not agree or consent to submission of such information, you will not be allowed to register yourself or participate in our contests, sweepstakes or use any functions on our website which require such personal information to be submitted.
Credit card and net-banking details:
BRAVES ENTERPRISE does not store any of your credit card and/or net-banking details. We work with third-party secured payment providers to handle online transactions who might store card information based on the user’s consent.
License & Site access
BRAVES ENTERPRISE grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of BRAVES ENTERPRISE. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of BRAVES ENTERPRISE. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of BRAVES ENTERPRISE and its affiliates without express written consent.
Pricing
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
Cancellation by Site / Customer
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return & Refunds
All our customers/members are entitled to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
You Agree and Confirm
1. You will provide authentic and true information in all instances where such information is requested of you. BRAVES ENTERPRISE reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever.
2. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by BRAVES ENTERPRISE for redelivery shall be claimed from you.
3. You authorise bravesenterprise to contact you for any transactional purposes related to your order/account.
4. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
5. That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
6. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
7. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
You may not use the Site for any of the following purposes:
1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
3. Gaining unauthorized access to other computer systems.
4. Interfering with any other person’s use or enjoyment of the Site.
5. Breaching any applicable laws;
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Colours
We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Modification of Terms & Conditions of Service
BRAVES ENTERPRISE may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.
Copyright & Trademark
BRAVES ENTERPRISE, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of BRAVES ENTERPRISE or any third party’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to BRAVES ENTERPRISE. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of BRAVES ENTERPRISE. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of BRAVES ENTERPRISE, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply BRAVES ENTERPRISE endorsement, sponsorship or recommendation of the third party, information, product or service. BRAVES ENTERPRISE is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by BRAVES ENTERPRISE, one of its affiliates or by third parties who have licensed their materials to BRAVES ENTERPRISE and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of BRAVES ENTERPRISE and is also protected by Indian and international copyright laws.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain the property of BRAVES ENTERPRISE. Such disclosure, submission or offer of any Comments shall constitute an assignment to BRAVES ENTERPRISE of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, BRAVES ENTERPRISE owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. BRAVES ENTERPRISE reserves the rights to moderate as well as publish/not publish the reviews. BRAVES ENTERPRISE reserves the rights to solicit or withhold reviews and ratings with no liability. BRAVES ENTERPRISE reserve the right to accept, reject, moderate, monitor & edit or remove any comment. You grant BRAVES ENTERPRISE the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make, and you agree to indemnify BRAVES ENTERPRISE and its affiliates for all claims resulting from any Comments you submit. BRAVES ENTERPRISE and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Indemnification
You agree to indemnify, defend and hold harmless us and our franchisee/s, affiliate/s, directors, members and any persons, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Termination
This User Agreement is effective unless and until terminated by either you or BRAVES ENTERPRISE. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. BRAVES ENTERPRISE may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to BRAVES ENTERPRISE. Upon any termination of the User Agreement by either you or BRAVES ENTERPRISE, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. BRAVES ENTERPRISE’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.
We may make amendments to our Return & Exchange policy from time to time.