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FAQs
Find answers to the most commonly asked questions about our products, services, and policies.
What is Braves Enterprise?
Braves Enterprise is a trusted brand specializing in high-quality and premium spices and raw spices, sourced directly from trusted growers and processed in our own factory unit to ensure freshness and authenticity.
Do you deliver across India?
Yes, we deliver to all locations across India. Delivery charges and timelines may vary based on your location.
Do your spices contain any artificial colors or preservatives?
No, all our spices are free from artificial colors, preservatives, or harmful chemicals.
How can I place an order?
You can place an order by selecting your desired products, adding them to your cart, and proceeding to checkout.
What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, UPI, net banking, and cash on delivery (COD) in selected locations.
How long will it take to receive my order?
Orders are typically delivered within 3–7 business days, depending on your location.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or SMS.
What is your return policy?
If you receive a damaged or incorrect product, you can return it within 7 days of delivery. Please ensure the product is unused and in its original packaging.
How do I request a refund?
To request a refund, email us at support@bravesenterprise.in with your order details. Refunds are processed within 7–10 business days after verification.
Are your spices safe for children?
Yes, our spices are 100% natural and free from additives, making them safe for all age groups when used appropriately.
How should I store the spices after opening the package?
Store your spices in airtight containers in a cool, dry place away from moisture and sunlight for maximum freshness.
How do you ensure the quality of your spices?
All our spices go through stringent quality checks and are packaged in hygienic conditions to retain their natural aroma and flavor.
How long do your spices stay fresh?
Our spices remain fresh for up to 12–24 months when stored in a cool, dry place away from direct sunlight.
Do you sell spices in bulk?
Yes, we offer bulk orders for individuals, businesses, and retailers. Contact us at bulk@bravesenterprise.in for more details. You can also chat with us directly and order on our official business WhatsApp number.
How can I contact customer support?
You can reach us via email at support@bravesenterprise.in or call us at +91-70852 75406 between 9:00 AM and 6:00 PM (IST).